Artist Craft - Art Gallery - Craft Gallery

FAQ

I'm interested in selling my art/crafts - how do I do this?

 

Simply click on the ‘Join Us’ button at the top of all our pages and choose whether you wish to take advantage of our Free Membership offer or pay an Annual Subscription which enables you to retain 100% of the sale proceeds on any of your work.  At the bottom of the ‘Join Us’ page there is a link which will take you directly to the Registration Form.  Fill in your details as directed and, depending on your chosen option, either submit your completed form to us or click on the PayPal button in order to complete the transaction.  In either case you will receive a confirmation email from us with instructions on how to upload your work onto our site.  If you encounter any problems at all then please don’t hesitate to us the mail facility on the ‘Contact Us’ form and we will get back to you within 24 hours to see if we can help.

 

Is there a waiting or set up time?

 

Once we have received your completed registration form and, if chosen, your membership fee, we will mail you confirming your username and password and offer you advice and instructions on how to upload your work for inclusion in our galleries and any other information about yourself to be included in our ‘Artists’ section.  Please note though, that all work is checked by Artist-Craft for suitability and will not be uploaded into our galleries should we deem the material offensive, of a personal nature or otherwise unsuitable for this site.

 

What happens if my work is refused submission?

 

If your work has been refused submission for the reason of un-suitability ie: offensive material, your fee will be returned back to you through Paypal and we will send you an email stating our reasons for refusal. This policy is non-negotiable and is enforced in order to protect our other users and the general public who view this site.


If I have difficulty using the website, how can I get help?

 

The site is very easy to use and you should not encounter any problems, but if you have any type of problem or query we are here to help.  Please go to our ‘Contact Us’ section where you will be able to mail us and advise us of any problems you may be encountering.  Every effort is made to respond to our customers within 24 hours.

 

How does a customer buy an item?

 

If a buyer wishes to buy an item of your work, they need only click on the ‘How To Buy’ section at the top of our pages where full instructions are given on how to purchase your art or craft work. Once we have received details of the item the buyer wishes to purchase, we will check with you that the item is still available before contacting the buyer again by email.  Payment is made via PayPal for security and protection reasons and once the fee has been received into the PayPal account you will be notified of the purchasers name and address in order to dispatch the work.    It is then your responsibility to dispatch the items to the buyer.  Please note that it is adviseable to either allow for postage charges within the stated price of your item or to add that postage will be extra when giving the description (ie £10.00 +P&P).

 

Alternatively, the buyer may wish to purchase directly from you in which case they will mail us direct using the ‘Contact Us’ form within this website.  If agreed with you, your e-mail address will be given to the buyer so that the transaction can be completed directly between you.

 

This e-mail address is being protected from spambots. You need JavaScript enabled to view it